Our preferred method of communication for our school newsletters, correspondence, etc, is via email, however hard copies can be made available if this is more convenient.

Parents are kept very well up to date with what has happened in school each week and what exciting things we have coming up in our weekly newsletter from the Headteacher.  This is emailed out to parents every Friday afternoon and copies of all our newsletters can be found on our home page.  The newsletter also provides helpful reminders for day to day school life.  

We operate an open door policy at Therfield First School so if you have any questions/concerns please do not hesitate to speak to your child’s class teacher or contact the school office.  A member of support staff from each class will be outside on the playground as children come onto the playground in the mornings and the class teacher will accompany the class out at the end of each day.  If you need more than a quick chat, staff are always happy to arrange to meet you after school one day or to give a telephone call home. Appointments can be made via the office.  The headteacher can be contacted in person on the playground, via telephone or by email.  We are a very friendly and approachable team.  We pride ourselves on our very close working relationships with our parents.

Parent consultations are held in the Autumn and Summer terms and written reports are sent home at the end of the Summer term. If you wish to discuss your child’s progress at any other time you are welcome to make an appointment to see your child’s teacher.

If you have any concerns or questions please speak to your child’s class teacher in the first instance.  Should the matter not be resolved, the headteacher is available to discuss matters further. Details of the formal Complaints Procedure is on the policies page or available from the school office.  To date, since the headteacher took up her position in 2015, there have been no formal complaints raised to the school.  

Accidents

Most of our staff are first aid trained and we have three members of staff who are trained specifically in peadiatric first aid. If your child has a more serious accident at school, we will send a letter home letting you know what has happened and what treatment was given. If we feel it is necessary we will telephone you to explain the incident.  Where a child has received minor medical attention in school, we will record this on our accident form and parents will be asked to sign this at the end of the school day.

Medication

The school will, where practical, administer GP prescribed medication to your child on completion of the appropriate consent form. Non-prescribed medication can be given at the discretion of the headteacher.  No medicines are to be sent in with pupils.  Parents must bring in any medication to the main office so that all necessary paperwork can be completed.  

Attached below is the consent form for parental completion, prior to school staff being able to administer any prescribed medications to pupils.  A hard copy is also available from the school office.  

Inhalers

If your child needs to have an inhaler in school these will be kept securely and easily accessible by staff.

Pre-existing injuries

If your child has had an injury outside of school, please complete the pre existing injury form below and hand it to a member of school staff.