Communication with Parents

Our preferred method of communication for our school newsletters, correspondence, etc, is via email, however hard copies can be made available if this is more convenient.

There is a Parents’ Information board by the main entrance which will keep you up to date with what is happening and a weekly newsletter from the Headteacher is emailed to parents. Parent forums are held at least once a term by the head teacher to enable parents/carers to discuss school issues.

We operate an open door policy here at Therfield School so if you have any questions/concerns please do not hesitate to speak to your child’s class teacher. Teachers are always out in the playground before the bell is rung, but if you need more than a quick chat staff are always happy to arrange to meet you at a mutually convenient time. Appointments can also be made via the office.

Parent consultations are held in the Autumn and Summer terms and written reports are given at the end of the Spring term. If you wish to discuss your child’s progress at any other time you are welcome to make an appointment to see your child’s teacher.

If you have any concerns or complaints please speak to your child’s class teacher in the first instance as most problems can be resolved through discussion. Should the matter not be resolved the head teacher is available to discuss matters further. Details of the formal Complaints Procedure is on the policies page or available from the school office.


Holidays in term-time, including one day requests, will be authorised by the Headteacher only in “exceptional circumstances”, as defined by the Department of Education. If the school is unable to athorise the absence and parents still choose to take their child out of school, then the absence will be recorded as unauthorised. All requests for time off during the school term will need to be made in writing to the headteacher who will follow up each request with a short face-to-face meeting.

School attendance policy.

Illness - if your child is ill please notify the school, either by email or telephone, by 10 am. If your child has diarrhoea or sickness they cannot return to school until 48 hours after the last bout of sickness/diarrhoea. This is to protect the health of the other children and staff and is in accordance with Health Protection Agency guidelines.

Medical Appointments - please let the class teacher and the office know in advance if your child has a medical appointment. Wherever possible please try to make these appointments outside of school hours.

School Day

The bell rings at 8.50am, when the children line up in their class groups and are collected by their teacher or class teaching assistant. If you arrive after the children have gone in you must bring your child to the school office and sign them in.

The school days ends at 3.15pm and parents wait for their child in the playground.

If you need to collect your child early for any reasons you will need to sign them out at the office.


Most of our staff are first aid trained and we have two members of staff who are trained specifically in paediatric first aid. If you child has an accident at school we will send a letter home letting you know what has happened and what treatment was given. If we feel it is necessary we will telephone you to explain the incident.

The school will, where practical, administer GP prescribed medication to your child on completion of the appropriate consent form.


Club Timetable